Questions, Answered Plainly
Can't find what you need? Call or WhatsApp +44 7407 632496 or send us a message.
Frequently asked questions by topic
Delivery & Coverage
Yes. Our same-day courier desk collects within 60 minutes across London and the South East and delivers direct with no depot stops. Book by phone, WhatsApp or the quote form before 4pm for same-day service.
Same-day courier and man & van services cover London and the South East. Our nationwide transport service delivers to every UK postcode, including Scotland, Wales and Northern Ireland, with next-day and timed options.
Protection & Tracking
Yes. All shipments are covered by goods-in-transit insurance as standard, with public liability cover on every job. Higher-value loads can be insured for their declared value — just tell us when booking.
Yes. Every vehicle is live-tracked, and we send proof of delivery — signature, photo and timestamp — the moment your consignment is handed over.
Handling & Capacity
On man & van jobs, loading and unloading are always included, with blankets, straps and trolleys on every vehicle. For courier and pallet work, drivers assist wherever it is safe to do so; tail-lift vehicles are available for heavy items.
Yes. We move single pallets through to full loads on tail-lift vehicles up to 7.5 tonnes, with certified load restraint. Forklift collection and crane offload can be arranged for awkward or very heavy items.
Quotes & Accounts
Use the quote form or WhatsApp for an itemised quotation, usually within the hour during business hours. Same-day courier jobs are priced as fixed quotes at booking — the price we quote is the price you pay.
Contract clients receive one consolidated monthly invoice with per-job line items, cost-centre coding on request, and 30-day payment terms as standard.
Still Deciding?
A ten-minute call with our hire desk usually answers everything. No obligation, no pressure.
Contact Us